The great Geek Squad ripoff

"I suppose that if I don't sign, I don't get these," I said, referring to the stack of DVD-Rs which sat upon the counter. The discs contained 130 gigabytes worth of data, the contents of my desktop PC including every song I'd recorded from Division onward plus four new pieces which hadn't been burned to back-up discs, having not been completed. The document which was laid before me stated that I was completely satisfied with the repairs done by the Geek Squad office located at the Best Buy in Pittsburgh's South Hills. I wasn't satisfied - how could I be? In three weeks, the Geek Squad had not repaired my computer. Still, they were willing hold my data hostage until I told them I was happy with what had been done.

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